Forfaits Québec Private Policies

Introduction

Forfaits Québec is dedicated to demonstrating the highest level of integrity in dealing with our customers. The following information describes Forfaits Québec’s consumer privacy practices for the Forfaits Québec web site. We update our policy occasionally without notice, so please check back from time to time. All updates will be published on this site.

Forfaits Québec Privacy Policy

Forfaits Québec understands your desire to protect your personal information. You will learn how your personal information will be gathered, tracked or used, and the choices you are offered. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this document to indicate your communication preferences.

What information we gather and track

Forfaits Québec collects personally identifiable Information that it deems reasonably necessary to serve a legitimate business purpose. We request personal information when you place an order, request a service or appointment, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. At any time, you may decide not to proceed with any transactions requiring personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

How we use the information we gather and track

We use personally identifiable information in the following ways:

  • To provide you with information about new products or services, newsletters, informative emails and research on future product ideas or improvements
  • To provide you with special offers that may be of interest to you
  • To allow you to purchase products, obtain access to services or otherwise engage in activities you select
  • To help you quickly find services or product information important to you
  • To help us in creating content that is relevant to you
  • To enable us in creating better products and services that meet your needs

With whom we may share your information:

From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer we not provide such information, please let us know by using the appropriate opt out method described below. In addition, Forfaits Québec retains the services of Independent Industry Consultants and third party contractors to provide certain services for us. We require these contractors keep the personal information of customers secure and confidential. We specifically require these Industry Consultants and third party contractors use your personal information in strict compliance with this policy. Please be advised that in certain instances, Forfaits Québec may be requested to disclose your personal information to government officials or otherwise as required by our legal obligations.

Choice/opt-out:

Forfaits Québec provides a number of ways for you to “opt-out” of receiving additional information from us, or having us provide your personal information to our partners. We will offer you these choices at the time you give us your information.

We value your privacy. If you are not comfortable with us using this information, please review your settings before continuing your visit.

If you do not wish to continue receiving our e-mail newsletters or bulletins, you can opt-out of receiving these communications by replying “unsubscribe” in the subject line in the email.

Security and quality of personal information

Forfaits Québec is committed to complying with its obligations under the General Data Protection Regulations (GDPR). The personal data collected as part of Forfaits Québec’s services is handled securely and allows Forfaits Québec to manage requests received in its computer applications.

Forfaits Québec has taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect any personal data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.

We make a sincere effort to respond to all requests to update or correct personal information. If you believe that Forfaits Québec does not have your current personal information, please provide us with an update by using one of the communication channels listed below.

Cookies

Forfaits Québec uses “cookies” (i.e. small pieces of data that are saved to your device) on its corporate website as well as on its online platforms. Cookies used are the following:

  • Session cookies: When a user starts browsing the web site, the web server sends the user a cookie containing a unique session identifier. The server uses this cookie to track who the user is, where the user is within the application and what information the user is interacting with. Session cookies also help to improve page load times, since the amount of information in a session cookie is small and requires little bandwidth. Session cookies are not kept after a user closes the browser.
  • Analytics Cookies: Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors interact with their websites. It uses cookies to collect information and report website interaction statistics without personally identifying individual visitors to Google.

No Personal Data is gathered with the use of these cookies.

If you do not want Forfaits Québec to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the functionalities incorporated into this Web site.

Web Site traffic

Forfaits Québec may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout Forfaits Québec web site. Such information is not correlated with any personal information and does not identify you.

Social Medias and Links

Forfaits Québec’ Website may contain links to social medias, other websites as well as social media features and widgets such as the Like, Follow and Share buttons. These features may set cookies in order to be used and may be hosted by third parties. Interactions with these social media links or features are under the conditions of the privacy policy of such third parties and Forfaits Québec is not responsible for collection and processing of these organizations.

If you’re redirected to other websites via links on our Website, your interactions are governed by the policies of these websites, and any Personal Data disclosed on those sites will be treated under said policies. The inclusion of a link on our Website does not indicate endorsement by Forfaits Québec.

Contact information

If you have any questions, comments, or would like to change your communication preferences, please contact us at: forfaits@forfaitsquebec.com